Ross-Simons
General jewelry retailerLong-established jewelry retailer founded in Providence in 1952, with a sizable pearl assortment and unusually extensive pearl education for a general jewelry seller.
Ross-Simons publishes a 30-day standard refund window for eligible purchases. From receipt of the order. The window alone does not establish pearl quality or service outcomes.
Evidence checked · By Pearlpedia Editorial · Check the official evidenceOfficial return-policy evidence
Sources checked . Retailer statements are summarized below; we have not tested return outcomes or independently certified product quality.
- Standard refund window
- 30 days for eligible standard purchases
- Clock and required action
- From receipt of the order.
- Conditions and exclusions
- Eligible merchandise must be unused and in original condition. Shipping and handling are non-refundable. Items damaged, altered or resized by another jeweler are not accepted.
- Returns and exchanges ↗ · Checked 2026-10-16 · Direct primary-page retrieval
Confirm the full terms for your exact item and destination. A request deadline can differ from the date the return must arrive. This summary uses the same research record as the ranking page.
Download the policy research (JSON)Ross-Simons and the retailer policy ranking
Policy rank: Tied 1 among the 10 general jewelry retailers in our selected comparison set. Only the published standard refund day count determines the rank; equal counts share a rank.
View Ross-Simons's exact comparison row → · Read the ranking rules
The ranking compares a policy feature, not pearl quality, reputation, customer satisfaction or overall value.
Background profile
Background snapshot: 2026-10-02. The dated evidence above identifies what was checked in the latest research; it does not revalidate every older catalog or marketing description below.
- Website
- ross-simons.com
- Country
- United States
- Founded
- 1952
- Retailer type
- General jewelry retailer
- Specialties
- fine jewelry, value-oriented jewelry, cultured pearls, pearl education
Overview
Ross-Simons was founded in Providence, Rhode Island in 1952 and positions itself around attainable fine jewelry, variety and detailed product information. Its catalog covers gold, silver, diamonds, colored gemstones and fashion jewelry in addition to pearls.
Pearl selection
Pearls are a meaningful part of the catalog, including cultured freshwater and Akoya jewelry plus other pearl types and shapes. The retailer publishes buying guides covering luster, size, shape, color, care and specific families such as Akoya, Tahitian, South Sea, mabé and keshi pearls.
What to check before buying from Ross-Simons
Request the exact pearl type, measured diameter, treatment disclosure, photographs, metal and setting details for your chosen item. A retailer's letter grade or brand history alone cannot establish the quality of that piece.
For return eligibility, check whether the deadline runs from purchase, shipment or delivery; whether authorization or arrival is required; and whether customization, wear, shipping costs or final-sale terms affect the order.
Independent Pearlpedia reviews
Pearlpedia has not yet published an independent product review for this retailer. This page is a desk-researched retailer profile, not a product-quality score.
Background source links
Official evidence checked 2026-10-16; background snapshot dated 2026-10-02. Retailer descriptions, availability and terms can change. Source-access dates do not establish when a retailer last changed its policy. Editorial methodology · Commercial disclosure